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Privacy Policy
Effective Date: 26/06/2025
1. Overview
2S Collects (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website 2scollects.com.au and our online retail services.
2. What Personal Information We Collect
The types of personal information we may collect include:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party payment gateways)
- Order history and preferences
- IP address and browser/device information
- Any other information you provide through our website, customer service, or promotions
3. How We Collect Personal Information
We collect your information directly from you when you:
- Make a purchase
- Register an account
- Subscribe to our mailing list
- Contact us via email, phone or our contact form
- Enter competitions or respond to surveys
- Browse our website (via cookies and analytics tools)
4. Why We Collect Your Information
We collect and use personal information for the following purposes:
- To process and deliver your orders
- To communicate with you about your orders, inquiries or support requests
- To send marketing communications (where you have opted in)
- To improve our website, services, and customer experience
- To comply with legal obligations
5. Disclosure of Personal Information
We may disclose your information to:
- Service providers (e.g. payment processors, delivery services, IT support)
- Marketing and analytics partners
- Government authorities where required by law
- Any other third party with your consent or where permitted by law
We ensure that any third parties we engage are compliant with privacy obligations.
6. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes using SSL encryption, secure servers, and access controls.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Enable essential website functionality
- Analyze site usage for performance improvements
- Serve relevant marketing (where consent is given)
You can manage or disable cookies via your browser settings.
8. Marketing Communications
If you opt in to receive marketing emails, we may send you information about new products, offers, or updates. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
9. Accessing and Updating Your Personal Information
You have the right to:
- Access your personal information
- Request corrections if your details are inaccurate or outdated
- Withdraw your consent to marketing communications
To do this, please contact us at:
[Insert Phone Number]
Shop 31, 60-78 King Street Caboolture, QLD, Australia 4510.
10. Cross-Border Disclosure
In some cases, we may store or process your personal information using services located outside Australia (e.g. cloud hosting). We take reasonable steps to ensure overseas recipients comply with the APPs or comparable privacy laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” updated accordingly.
12. Contact Us
If you have any questions, concerns or complaints about your privacy, please contact us.
[Insert Phone Number]
Shop 31, 60-78 King Street Caboolture, QLD, Australia 4510.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
